*Last Updated: 11/01/2023*
At [mekocustom.com], we are committed to ensuring that your orders are processed and delivered to you as quickly and efficiently as possible. Our shipping policy is outlined below to provide you with the necessary information about our processing times, delivery estimates, and procedures.
Delivery Time
The total delivery time consists of two parts:
1. Processing Time: On average, products are shipped from our facility within 0-1 business days after purchase.
2. Shipping Time: Our estimated shipping times are as follows:
– *Within the United States:* 3 – 8 working days
– *International Shipping:* 2 – 4 working weeks
Please note that unforeseen circumstances beyond our control, such as strikes, natural disasters, or severe winter storms, may lead to longer delivery times. We strive to keep you informed in case of any delays.
Shipment Details
All our products are proudly made in our USA factory and are shipped via USPS (United States Postal Service).
Order Changes and Missing Products
If you need to make changes to your order or if you’re missing a product, please contact us, and we will address your request within 1-2 working days.
Late Delivery
While we make every effort to ensure timely deliveries, in rare cases, orders may be delivered after the expected delivery date. Possible causes of delay may include:
1. Wrong Address: Ensure that your shipping address is accurate and complete.
2. Bad Weather: Severe weather conditions can impact delivery schedules.
3. International Customs Procedures: International shipments may be subject to customs procedures that can affect delivery times.
Delivery to PO Boxes and Military APO/FPO Addresses
Yes, we offer delivery to PO Boxes and Military APO/FPO addresses. We are committed to serving our customers regardless of their shipping address.
For any questions or concerns regarding our shipping policy or your specific order, please contact us at [email protected]